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If you have a question about your order status, please note that fulfillment and delivery times will necessarily increase as a result of covid-19 disruption. For more information, see our message on covid-19.

We aim to provide the best service to our customers and will do our best to help you with any problems you encounter with our products and services. We are always looking to improve our customer experience would love to receive any feedback you have. To get in touch, please leave a comment in the form below.

Alternatively, If you have questions about your order, please refer to our FAQs first. If your question is not satisfactorily answered on the FAQ page, please email service@napoleonicimpressions.com

      If you have general comments, feedback, suggestions, requests for new designs, or just want to chat to us about history, please email info@napoleonicimpressions.com

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      Orders shipped worldwide within 30 days (covid impact notwithstanding).

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      Free shipping worldwide for all products

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      Free replacement for damaged or defective items

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